`` Like A Bad Dream By Henrich Boll - 935 Words

Sometimes people take corruption to gain wealth or to get higher. ‘’Like a Bad Dream’’ by Henrich Boll concerns an upwardly mobile young German couple in the 1960s; we do not know the narrator’s name, but his wife is named Bertha. The narrator has bid on a large contract for the firm of a man named Zumpen, and on the evening before the contract is to be awarded, Bertha persuades the narrator to invite Zumpen and his wife to their house for dinner. The wife wants the husband to go to the Zumpens house and talk to Mr. Zumpen about the contract. The wife went with the husband to the Zumpens house. The wife and the husband when they got to the Zumpens house Mrs. Zumpen opened the door and said that her husband was not at home. Mrs. Zumpen was the only one at home. Mrs. Zumpen got cognac for the wife and the husband to drink. Mrs. Zumpen took the wife and the husband to the study room. Mrs. Zumpen took out a folder and told them about the contract and the bid. The wife Bertha went and saw the contract and in red it said the lowest bid. Bertha went and took out her checkbook and wrote a check for a 20,000 thousand marks payable to Mr. Zumpen. The husband got a call from Mr. Zumpen about the bidder. Beyond understanding is what the husband can’t understand. The husband doesn’t understand the behavior of his wife, the boss and himself. First the wife comprehends on how she makes her husband invite the head of the firm and his wife over for dinner and the husband can’t

Customer Services At Datatronics - 1010 Words

Case study --- Week --- Customer services at Datatronics ----- Wilmington University IST 7100 IT Policy and Strategy , 2015 Contents Introduction 3 Problems Identified 3 Recommendation 1. Budget allocation 4 2. Taking authority of customer services 5 3. Maintaining website 5 4. Feedback by customer 5 5. SWOT analysis 5 6. Team work 5 Conclusion 6 References 7 Introduction: Datatronics is a leading organization which serves their customers with Enterprise resource planning integrated solutions. Matt, leading a small team of developers at E-Z RP for fully integrated CRM/ERP/service management suit for small and medium sized enterprises. Matt’s team was working actively for sales and customer group. EZ-RP was†¦show more content†¦Company website need to be redesigned and unified across all product groups. And also the website should include frequently asked questions tab for the customers where they easily find the answers to commonly asked question which will be helpful for the customers to simplify their question without calling the customer services. Feedback by customer- I think it’s essential to have a record of all the customers with their feedbacks and at the same time a log of happy and complaining customers depending upon it. A feedback message or a call should be included after the attending to their question is completed. This way we can increase our productivity. SWOT analysis – Including SWOT analysis into the customer service department will give a structured planning method to evaluate the strength, weaknesses, opportunities and threats that may occur anytime in services. Team work – It is always advisable to have work ethics and respect to every fellow member in the team. There should always be a perfect business and structural plan to showcase organizational benefits. Conclusion As E-Z RP has been acquired by the company like Datatronics there will no change in its present reputation and always top priority for every company to maintain it. The main reason for which the Datatronics was attracted by the E-Z RP was because of the customer services they have. In spite ofShow MoreRelatedCustomer Services at Datatronics985 Words   |  4 PagesRecommendation 1. Budget allocation 4 2. Taking authority of customer services 5 3. Maintaining website 5 4. Feedback by customer 5 5. SWOT analysis 5 6. Team work 5 Conclusion 6 References 7 Introduction: Datatronics is a leading organization which serves their customers with Enterprise resource planning integrated solutions. Matt, leading a small team of developers at E-Z RP for fully integrated CRM/ERP/service management suit for small and medium sized enterprisesRead MoreCustomer Service at Datatronics2494 Words   |  10 Pagesï » ¿ Customer Service at Datatronics Sandeep Goud Puli IT Policy Strategy, IST-7100 Wilmington University Table of contents 1. Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.3 2. Role of customers in business†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.3 3. Main concerns†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..4 4. Opportunity areas for customer satisfaction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦5 5. Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦7 6. References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.8 Read MoreEssay on Role of Customer Service in Datatronics and E-ZRP Companies1761 Words   |  8 PagesIntroduction Datatronics is a worldwide, high-performance supplier of integrated resource planning solutions to many global companies. Datatronics products include products used for telecommunications, industrial controls, medical, power supply, automotive, and computer supplies. This case study assignment explores key issues and role of customer service, with respect to the US branch of the company located in Romoland, CA. It includes a comparison of customer service and customer satisfaction.Read MoreVirtual786 Words   |  4 PagesDATATRONICS Answer 1. In order to improve customer service at Datatronics Matt will need to present a solid case in which he should consider the following items: †¢ How many customer service representatives are working in the Datatronics call center? †¢ What is their current knowledge of the products and what are some of the areas they will need to catch up on? †¢ How much time does a CSR spend on a single call on average? How many calls end up unresolved with the first call? †¢Read MoreCustomer Service2541 Words   |  11 Pagesï » ¿Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respectiveRead MoreCustomer Satisfaction Essay2970 Words   |  12 Pagesconcerns†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Customer service role in business†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦4 Customer satisfaction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...5 IVR system and feedback†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦6 Analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦7 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.11 References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..12 Introduction E-Z RP is a small company compared with Datatronics, which was able to compete on perspective of customer service. This quality of service makes E-Z RPRead MoreHong Kong Tax Planning3013 Words   |  13 Pagesmanufacturing profit, the profit making activity is the manufacturing operation (see Hang Seng Bank case). †¢ For import processing, where the Hong Kong company’s involvement in the Mainland production process is minimum, with the support from Datatronic case, the IRD takes the position that the manufacturing operations of the Mainland enterprise are not performed on behalf of , or for the account of, the Hong Kong company, and so the Hong Kong company derives trading profits instead of manufacturing

300 Movie Essay Example For Students

300 Movie Essay â€Å"This is SPARTA! † A wolf†¦ large, black, with eyes aglow as if smoldering coals, lurking in the shadows of the snowy, desolate terrain. A small boy†¦ frail to the eye, but skilled in his combat, watching the wolf and how it looks at him thirsting for blood. If the boy wishes to return to his people he must utilize all the skills he has learned up into this point. To come back to his people of Sparta as a man is his only wish. He is scarcely dressed, probably cold and tired, but expressions of emotion elude his face. With spear in hand he stalks the wolf as his prey. The boy waits for his perfect moment and takes out his target, honing his fear from deep within and using it to his advantage. Spartans are taught at a young to hone this fear, throughout 300 this is showcased. 300 tells the story of the Battle of Thermopylae in 480 B. C. Persians under the rule of King Xerxes have already taken over some of Greece’s city-states, and now threaten Sparta and Athens. A messenger sent by Xerxes attempts to present King Leonidas of Sparta with two options: either have to sacrifice the well-being of Sparta or have it burn to the ground. With submission not being an option, Leonidas forms an army of 300 Spartan warriors to block the narrow passage of Thermopylae where Xerxes intends to reach Hellas. The 300 are accompanied by about 1,000 Thespians and Akkadians who protect the flanks of the passage, and combined, the forces manage to slay tens of thousands of Persians and prevent their entry into Hellas for several days. However, Ephiattes, a reject of the Spartan Army gets his revenge by showing Xerxes a secret goat passage up the flanks of the Hot Gates. This movie depicts the epic last stand of the finest Spartan soldiers who are aware of their fate, but motivated by honor and glory, see the battle as their duty to protect the rest of Greece for as long as possible. All Spartans ultimately knowing that their deaths were upon them, but leaving behind a tale of victory and greatness. Throughout the movie, moments stick out and really make an impact on viewers. Queen Gorgos, as a whole, is a very momentous character. She is a woman of ancient times who is not afraid to stand up for herself and really speak her mind. Her plot and story in the duration of the movie is one to really be followed. When the Persian messenger arrives and hears her speak he questions why she can she speak among men. With attitude she replies, â€Å"Because only Spartan women give birth to real men. † After that it is known she is a powerful women. Her husband, Leonidas leaves on bad terms with council and she must depend on Theron to sway council to send troops. He ends up taking advantage of her, and as he does this he whispers into her ear, â€Å"This will not be over quickly. You will not enjoy this. Im not your King. † At this point, it is thought Queen Gorgos’ fire has gone out. But you later find her stab and kill Theron in front of the council and as she did so she whispered in his ear, â€Å"This will not be over quickly. You will not enjoy this. I am not your Queen! † Showing how seriously tough she is. She is a truly inspirational woman who is willing to do whatever necessary to get what she wants and support her husband. The quotes found in this movie are quite deep and meaningful. So many can be professed as the best quote in the movie, but honestly the best and most inspiring through my eyes would have to be one of the last quotes in the movie. Helios said it as he was preparing to annihilate the Persians by leading 10,000 Spartans and 33,000 Greeks into the Battle of Platea, â€Å"Give thanks to Leonidas and the brave 300. TO VICTORY! This quote really sticks with the viewer in many ways. The first being, that it is said by Helios, who was sent back to Sparta by Leonidas to tell the story of the 300 who gave their lives for independence. Second, It was said before the Greeks went into the Battle of Platea, which they won, ultimately defeating the Persians and making Greece a more untied empire. Third, Helios was leading the army just as his king Leonidas had done which really stays with the viewer knowing Helios was following in beloved Leonidas footsteps. .u24a584e72e1b2836a503ad63c54594e8 , .u24a584e72e1b2836a503ad63c54594e8 .postImageUrl , .u24a584e72e1b2836a503ad63c54594e8 .centered-text-area { min-height: 80px; position: relative; } .u24a584e72e1b2836a503ad63c54594e8 , .u24a584e72e1b2836a503ad63c54594e8:hover , .u24a584e72e1b2836a503ad63c54594e8:visited , .u24a584e72e1b2836a503ad63c54594e8:active { border:0!important; } .u24a584e72e1b2836a503ad63c54594e8 .clearfix:after { content: ""; display: table; clear: both; } .u24a584e72e1b2836a503ad63c54594e8 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u24a584e72e1b2836a503ad63c54594e8:active , .u24a584e72e1b2836a503ad63c54594e8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u24a584e72e1b2836a503ad63c54594e8 .centered-text-area { width: 100%; position: relative ; } .u24a584e72e1b2836a503ad63c54594e8 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u24a584e72e1b2836a503ad63c54594e8 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u24a584e72e1b2836a503ad63c54594e8 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u24a584e72e1b2836a503ad63c54594e8:hover .ctaButton { background-color: #34495E!important; } .u24a584e72e1b2836a503ad63c54594e8 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u24a584e72e1b2836a503ad63c54594e8 .u24a584e72e1b2836a503ad63c54594e8-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u24a584e72e1b2836a503ad63c54594e8:after { content: ""; display: block; clear: both; } READ: World Literature Assignment Essay PaperFinally, this quote from Helios really shows that the epic story of the 300 Spartans led by King Leonidas pitted against the seemingly endless army of Xerxes all for Greece truly lives on. And will forever be told by generations to come. I would definitely recommend 300 to anyone who is interested in historical fiction or wants to see a movie the displays true valor and courage. The audience that would most enjoy this film would be those who have a love for history and the glory of battle, and also the comic book community since his version of the film is based on a popular comic book by Frank Miller. A wide audience could actually en joy this film. This movie encompasses many theatric loves of many people, such as, history, love story, drama, battle, action and ever popular among males†¦ gore. I enjoyed this movie greatly due to the fact of the historical undertone and the powerful love between King Leonidas and Queen Gorgos, where you see them defend each other and show their passion for one and other. This movie is a very well directed and holistically amazing.

Ventricular Tachycardia Essays - Cardiac Arrhythmia,

Ventricular Tachycardia Meg Carroll June 28, 2000 Ventricular Tachycardia An dysrhythmia of the heart is an irregular heartbeat rhythm. Ventricular tachycardia is an dysrhythmia in which the lower chambers of the heart, the ventricles, beat unusually fast. The heart rate is measured with an electrocardiogram, or ECG. This is a machine that measures the electrical impulses from the patient's heart. This is displayed on a monitor or ECG graph paper. The boxes on the graph paper measure time. Five small boxes are equal to one large box. The large box represents two-tenths of a second. The atrial contraction is represented by the P wave. This is an upward, or positive wave of the line on the graph. The ventricular contraction is displayed by the QRS complex. The QRS complex is composed of three waves, the Q, R, and S waves. The Q wave is the first downward, or negative movement on the graph. The R wave is the positive movement following the Q wave. It rises above the starting point of the Q wave. The S wave is a negative movement following the R wave. The S wave returns the line to the original baseline. The T wave, the repolarization of the ventricle, is a positive wave of the line that ends one beat of the heart. The atrial repolarization is not represented on the graph. It is absorbed by the QRS complex, which is a stronger impulse. In a normal heart beat, there is one P wave for every QRS complex and T wave. The QRS complex is no larger than three small boxes on the graph paper. Every beat comes at the same interval as the other beats. During ventricular tachycardia, the P wave is not represented. The QRS complex is wide. The T wave is not present on the graph. The intervals between beats can be up to five times shorter than a normal rhythm. A normal heart beats anywhere from sixty to one hundred times per minute. The sinoatrial node or SA node, is an area of specialized tissue in the right atrium at the juncture of the superior vena cavae. The SA node is the primary pacemaker of the heart. It starts the heartbeat by spontaneously contracting, causing the rest of the heart to contract in a wave. The wave spreads through the atria before reaching the atrioventricular node, or AV node, located just above the right ventricle. The AV node focuses the wave into the ventricles, contracting the ventricles. Should the SA node fail, the AV node can take over as the primary pacemaker at a rate of forty to sixty beats per minute. Should both the SA node and the AV node fail, there is a tertiary pacemaker, the perkinje fibers. Perkinje fibers are located near the bottom of the ventricles and can stimulate contraction at a rate of twenty to forty beats per minute. If the perkinje fibers or the AV node becomes irritated, they can begin contraction of the ventricles at speeds well above normal. Other causes of ventricular tachycardia include heart disease and medications. When the ventricles are contracting at a rate greater than one hundred beats per minute, the heart becomes inefficient. Blood cannot properly fill the ventricular chambers before it is forced out. This decreases the amount of oxygenated blood circulating through the body. The lack of oxygen in the body causes the heart to attempt to pump more blood, forcing the ventricles to work even harder. Should the ventricular rate rise above one hundred fifty beats per minute, patients usually require cardioversion. Cardioversion is electric shock treatment. It acts like a reset button, stopping all action so that the heart can begin normal beating again. Cardioversion, or defibrillation, should be done up to three times in increasing strength, no less than two hundred joules and no more than three hundred sixty joules. If the patient is still in ventricular tachycardia, defibrillation is used in conjunction with certain medications. The first medication given to a patient in ventricular tachycardia is epinephrine. One milligram is administered rapidly, every three to five minutes. Epinephrine improves blood flow through the body and holds the heart in a contractile state until it the entire heart can relax. This allows the AV node to regain